Terms of service

Terms of Use
Customers who use InterFM897 Official Store must use the services of this site in accordance with the following terms of use. To use this site, you must agree to the terms of use set out below.

1. Definitions

"Our company" refers to "New Book Co., Ltd."

"This site" refers to the Internet website "InterFM897 Official Store" operated by our company.

"This service" refers to the services provided by our company to customers on this site, such as product sales and various information transmissions using the Internet and other communication means.

"Customer" refers to all customers who use this site.

2. Revision of these terms

Our company may revise these terms as necessary without obtaining the customer's consent. However, unless otherwise specified, our company will post the revised terms on this site without delay, and the posted terms will apply to the use of this site after they are posted on this site.

3. Mail order sales

The sales contract with the customer for mail order sales on this site will be established between the customer and our company. We shall not be held responsible for any information related to the product, or the success or failure of or performance of any sales contract with any party other than our company.
When we receive an order from you, we will send you an order confirmation email. For products, the order confirmation email will be considered the acceptance email.
If multiple customers order the same product, it will be fulfilled on a first-come, first-served basis.
4. Management of Personal Information

We will handle your personal information appropriately in accordance with the privacy policy posted separately.

5. Operation

We may change, add, suspend or cancel the service content of this site without prior notice to the customer.

6. Cancellation of Use

We may suspend or cancel all or part of the use of the service in the following cases.

In the event of regular or emergency maintenance of the system of this site

In the event that a Type 1 telecommunications carrier suspends telecommunications services

In the event that it becomes difficult to provide services due to accidents such as fire, power outage, earthquake, flood, war, unrest, natural disasters, or other reasons

In any other case in which we determine that it is necessary to temporarily suspend services

7. Prohibited acts

In addition to acts prohibited by other provisions of these terms and conditions, when using this site, you shall not engage in the following acts.

Any act that infringes or may infringe the copyright, other rights, privacy, or property of other customers, third parties, or our company.

Any act that causes inconvenience, disadvantage, or damage to other customers, third parties, or our company, or any act that may cause such inconvenience.

Any act that violates public order and morals, laws, regulations, or any act that may cause such inconvenience.

Any act that uses email addresses, passwords, or other personal information illegally.

Any act that uses this site for business purposes, profit-making activities, or acts aimed at preparing for such activities.

Any act that interferes with the operation of this site or may cause problems in the provision of services.

8. Disclaimer

Our company is exempt from liability for the provisions listed in the "Disclaimer" posted separately.

Disclaimer

Our company is exempt from liability for the following provisions in the operation of "InterFM897 Official Store" (hereinafter referred to as "this site"). However, our company shall be liable in the event of our willful misconduct or gross negligence, and in the event of our negligence, our company shall be liable only for direct and ordinary damages (excluding lost profits).

We shall not be liable for any damages incurred by customers or third parties in connection with the provision of various services and information on this site, as well as delays, changes, additions, suspension or discontinuance of such services or information, or any other damages incurred by customers or third parties in connection with this site. When viewing information or receiving services, please do so at your own risk, in accordance with legal obligations.
We will encrypt and strictly manage the personal information entered or transmitted by customers when using this site, and take great care to maintain confidentiality, but we cannot guarantee that information will not be leaked, lost, or tampered with by others.
We do not guarantee the safety, accuracy, reliability, usefulness, up-to-dateness, legality, morality, lack of computer virus infection, or lack of infringement of third party rights, regarding the information and services provided on this site, or the information you obtain through this site or e-mails sent by us.
We will treat the contact information and shipping address you registered when placing your order as your contact information and shipping address. Even if there is a change or error in the contact information or shipping address, we will not be liable for any damages caused by such changes or errors unless you contact us.

9. Compensation for Damages, etc.

If you cause damage to us or a third party through your use of this site, such as a violation of these terms and conditions, you will compensate us for all damages at your own responsibility.

If damage is caused to us or a third party through your actions as described in the preceding paragraph, you will bear all legal responsibility and will not cause any inconvenience to us. In addition, if we receive a claim from a third party due to such a reason and pay compensation, we will be able to claim compensation from you.

10. Contact Method

If you need to contact us, you should contact the contact information listed in the "Contact Information" section separately.

If we need to contact you, we will use email, or telephone or postal mail as appropriate.

11. About orders

Orders cannot be canceled or changed due to customer convenience.

Even if a product is listed on the site, it may not be available for purchase due to being sold out.

12. Eligible for exchange and return

We take every precaution when managing our products, but if you receive a damaged, soiled, defective, or different product, please contact InterFM897 Official Store (info@newbook.co.jp) within 7 days of receiving the product.

Returns will only be accepted if you contact us within 7 days of receiving the product, and only in the following cases:

Product damage (if the product is broken)

Product soiling (if the product has something that is considered to be soiled)

Incorrect delivery (if a product or quantity different from the order is delivered)

However, the following cases are excluded.

If the product has been used once

If scratches or damage are caused by the customer's fault

If any of the enclosed items such as instructions or accessories are discarded or lost

13. Applicable law

The establishment, effect, performance, and interpretation of these terms and conditions shall be governed by the laws of Japan.

14. Jurisdiction

Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.